Bank Islam Malaysia Berhad (Bank Islam) continues to support our flood-affected customers through the Prihatin Programme. Customers with Home Finance, Personal Financing, or Car Financing who have been impacted by the disaster may request for a moratorium of up to six (6) months, according to the terms and restrictions established.
Meanwhile, a deferment on financing payment of up to six (6) months is also made available to Bank Islam’s affected micro, small and medium-sized (MSMEs) customers. Financial assistance is open to all credit facilities with scheduled or contractually due payments, specifically the Term Financing Facilities, Revolving Credit & Cash Line Facilities and Trade Facilities.
Bank Islam also offers waiver fees and charges for replacing debit cards-i, and chequebooks lost or damaged during the floods.
Apart from that, Bank Islam is offering the Disaster Relief Facility (DRF) to alleviate the financial burden of those affected by floods and enable them to resume their business operations. Under this facility, the eligible micro-enterprise can apply for financing up to RM150,000. A financing size of RM700,000 is made available to SMEs with a tenure of seven years, including a moratorium of six (6) months.
Applications for the Prihatin Programme and DRF can be made at the nearest operating Bank Islam branches within three (3) months of the incident.
Affected customers can obtain more information on the Prihatin Programme for Flood by visiting www.bankislam.com/program-prihatin-banjir/. Customers may reach Bank Islam Contact Centre at contactcenter@bankislam.com.my or 03-26 900 900 for further assistance. Meanwhile, businesses can also reach out to sme assist@bankislam.com.my.
