Fifth from left: Saksit Panurach, Chief Executive Officer, Lotus’s Malaysia
Fourth from right: Neil Gurusamy, Chief Operations Officer, Lotus’s Malaysia
Third from left: Yvonne Yong, Chief Financial and Property Development Officer, Lotus’s Malaysia
Fifth from right: Patrick Khoo, Director of KSL City Management Sdn Bhd.
Lotuss Stores Malaysia Sdn Bhd, also known as Lotus’s Malaysia, has announced the opening of its 71st store at KSL Esplanade Mall. This marks an important milestone in the company’s expansion and reflects a long-standing partnership with KSL that began in 2011 with its first store in Johor Bahru.
The latest opening represents more than just growth. It highlights a collaboration that has developed over the years to bring community-focused and accessible shopping into well-integrated developments. According to Yvonne Yong, Chief Financial and Property Development Officer of Lotus’s Malaysia, the partnership with KSL has evolved through a shared approach to creating environments that combine retail, hospitality, and community elements.
She explained that KSL Esplanade is a strategic location due to its strong connectivity through major roads and expressways, along with its proximity to the upcoming LRT3 station. The surrounding residential and commercial areas, as well as the presence of a hotel within the development, contribute to a steady and diverse flow of customers.
The Lotus’s KSL Esplanade store is designed to meet the daily needs of the local community. It offers more than 9,000 products across key categories such as fresh produce, bakery items under the in-house Lo’Ti brand, groceries, frozen food, household essentials, health and beauty products, and general merchandise.
Neil Gurusamy, Chief Operations Officer of Lotus’s Malaysia, said the store is intended to support everyday living by bringing together a wide range of essentials in an accessible and easy-to-navigate format. The layout features clear zoning and signage to help customers shop efficiently.
The store is positioned to serve a diverse customer base, including families, nearby residents, hotel guests, and busy urban consumers. Families can benefit from value-driven household essentials, while visitors can enjoy convenience during their stay. For time-conscious individuals, the store offers a quick and efficient shopping experience.
Affordability remains a key focus for Lotus’s. The company continues to emphasize pricing strategies that help customers manage their daily spending without compromising on quality. This includes a strong mix of product selection, house brands, and ongoing promotions designed to deliver value.
To celebrate the opening, customers can enjoy a variety of promotions from 4 to 8 April 2026. These include daily deals on essential items such as prawns, eggs, chicken, and fresh produce, as well as buy one free one offers on selected products. Additional discounts of up to 40 percent are available across groceries, snacks, beverages, health and beauty products, and household items.
The opening also features interactive activities to enhance the shopping experience. Customers can participate in a ring toss game on 4 and 5 April with a minimum spend, as well as explore sampling booths featuring Lotus’s own brand products at the store entrance.
Members of the My Lotus’s program can enjoy additional benefits during the opening period, including triple reward points from 4 to 13 April 2026. A special campaign also offers e-vouchers for qualifying purchases, redeemable at a later date. Customers can also take part in the ongoing Spend and Win campaign through in-store or online purchases via the Lotus’s app, with prizes including a Proton e.MAS 5, a trip to Dubai for two, and various daily rewards. Payment users through MyDebit and DuitNow QR have the opportunity to win gold bar prizes as well.
The opening of Lotus’s KSL Esplanade reflects the company’s ongoing commitment to making essential shopping more accessible across Malaysia. As the brand continues to expand, its focus remains on bringing quality and affordable products closer to where people live and work, ensuring that convenience and value are always within reach.
